Meet Our Telecom Expert: Dena Ali Al Mansoori

Introduction

Dena Ali Al Mansoori is a pioneering leader in the telecommunications industry, currently serving as the Group Chief AI & Data Officer at e& (Etisalat ), one of the largest telecom companies in the Middle East and Africa. With over 20 years of experience, Dena is renowned for transforming organizations through AI, data-driven strategies, and human-centric leadership. She is also the Founder and CEO of WhiteBox HR, where she leverages her expertise to revolutionize HR processes using AI and data.

Education

Dena holds a prestigious certificate from the Massachusetts Institute of Technology (MIT), where she deepened her knowledge of AI and data, honing her ability to lead innovation in technology-driven industries. Her academic background has provided her with the foundation to excel in complex environments and to guide the digital transformation of large organizations.

Expertise

Dena’s expertise lies in the intersection of AI, data, and leadership. At e&, she spearheads initiatives that drive operational efficiency, improve customer experience, and open new revenue streams. Her ability to integrate cutting-edge AI and data technologies into large-scale telecom operations has positioned her as a thought leader in the industry. Dena also has extensive experience in HR leadership, where her human-centric approach has helped develop future-ready teams in an increasingly digital world.

Achievements

In her role at e&, Dena has been instrumental in enhancing the company’s network capabilities and advancing its position as a global telecom leader. She previously held senior leadership roles at the Central Bank of the UAE, Schlumberger, and Target, where she focused on organizational transformation. As the Founder and CEO of WhiteBox HR, Dena has empowered numerous organizations to optimize their HR processes with AI and data. Her insights are regularly featured in the Harvard Business Review, and she is a mentor at Hub71 and DIFC FinTech Hive, where she supports up-and-coming tech innovators.

What She Writes About at HowGULF?

At howGULF, Dena writes about the transformative power of AI and data in the telecommunications sector and beyond. She explores how technology can enhance operational efficiency, improve customer experiences, and drive innovation. Her articles also delve into leadership in the digital age, focusing on the importance of human-centric approaches when managing large teams in tech-driven environments.

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